Privacy Policy

1. Introduction

The RooRoll.com website is managed and operated by RooRoll Australia Pty Ltd (ABN 14 602 590 429).

This policy outlines how we collect, store, and utilize Personal Information. It also explains how you can access, update, or raise concerns regarding your Personal Information.

We are dedicated to safeguarding the privacy of individuals and maintaining the highest standards of data protection. Our practices comply with the APPs under the Privacy Act.

2. Key Definitions

• APPs – Refers to the Australian Privacy Principles.
• Personal Information – Any data that identifies or can reasonably identify an individual.
• Privacy Act – Refers to the Privacy Act 1988 (Cth).
• Website – The RooRoll.com platform.

3. Types of Personal Information We Collect

This policy covers all Personal Information we gather, which may vary based on your interactions with us and relevant legal or regulatory obligations. The types of Personal Information we may collect include:

• Full name
• Date of birth
• Postal address
• Email address
• Phone number
• Bank account details
• Credit card information
• Signature
• Identification documents for account verification
• Account usernames and passwords

To prevent fraudulent activity, we may require identity verification before lottery purchases. This decision is made at our discretion.

4. Purpose and Methods of Data Collection

We collect Personal Information for various purposes, including but not limited to:

• Verifying customer identity
• Facilitating lottery product subscriptions
• Recording and managing lottery purchases and customer accounts
• Notifying customers about winnings
• Managing billing and business services
• Enhancing our services and infrastructure
• Informing customers about new services, promotions, and offers (with an opt-out option)
• Implementing fraud prevention measures
• Handling customer queries, feedback, or complaints

Your Personal Information may be shared with third-party organizations assisting in service delivery.

5. Understanding ‘Cookies’

• Our website employs ‘cookies’ for a better user experience.
• Cookies are unique identifiers stored on your device via your web browser.
• They help recognize your browser and maintain shopping basket details.
• Disabling cookies may impact the ability to complete lottery transactions.

6. Use and Sharing of Personal Information

Your Personal Information is collected and utilized to manage lottery services, ensure timely prize distribution, and enhance our offerings.

7. Data Security

We take appropriate measures to protect Personal Information from unauthorized access, utilizing various security mechanisms and protocols.

8. International Data Transfers

By sharing your Personal Information with us, you consent to potential disclosures to third parties outside Australia.

9. Accessing and Updating Your Information

You have the right to access and update your Personal Information under the Privacy Act. You can do this by logging into your RooRoll.com account or contacting us directly.

10. Contact and Complaints

If you have concerns about how we handle your Personal Information or need further clarification, please reach out to us.

11. Policy Updates

We reserve the right to amend this Privacy Policy. Any updates will be reflected on this page.